⬇️Shortcut⬇️

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⚙️Install with eSIM QR code

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📶 ✅ Before installation, please connect to Wi-Fi network or mobile data. (Hotspot Network X)

STEP 1 - Camera → Scan your eSIM QR code

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⚠️It may takes about 5 minutes to activate the eSIM. If "Activation Successful" or similar message doesn’t show up, please check if a new eSIM appears under “Settings” > “Cellular” > “SIMs.”

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STEP 2 - When the eSIM installation completed, go to Settings > Cellular.

• If a new eSIM appears under "SIMs” = Installation completed ✅

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📌If the eSIM is under "Activating" status: This is normal as the local network has not been found before reaching the destination. **Do not remove the eSIM.**🙅🏻‍♀️

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STEP 3 : After arrival

• Go to Settings > Cellular
• 3.1 Under “SIMs” : Click on the new eSIM and switch it to "On.”
• 3.2 “Cellular Data” column : Click and choose the eSIM.
• 3.3 ”Airplane mode” : Toggle 6-7 times to switch ON/OFF → wait until 4G or LTE signal shows✅

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‼️The eSIM label may be displayed as "Secondary," "Personal," "Cellular Data," or "Business" instead of "Travel."

➡️To change the eSIM label: Click on eSIM → Change it under "Cellular Plan Label."

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🔑Install with SM-DP+ Address & Activation code

🛠️ Please attempt manual input if the eSIM QR code cannot be scanned.

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If the issue is still unresolved, please contact LINK KOREA via 📩 KakaoTalk / WhatsApp

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❌If the eSIM is not working

🛠️ If eSIM is not working, please try the following methods:

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🛠️ Remove profiles

1) [Settings] > [General] > [VPN & Device Management]

2) Please remove any profile in [VPN & Device Management] and restart your phone for once.

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🛠️ Reset the network settings

• [Settings] > [General] > [Reset Your iPhone > [Reset] > Reset the network and restart your phone </aside>

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If the issue is still unresolved, please contact LINK KOREA via 📩 KakaoTalk / WhatsApp

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❓Frequently Asked Question

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Is my phone compatible with eSIM?

Can I get a refund or cancel after the eSIM has been issued?

I want to receive calls on my home network while abroad. How can I do that?

Should I switch on data roaming while using the eSIM?

Can I install the eSIM before departure? Will it start immediately?

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